FAQ

1. What is SnapInput?

SnapInput is a micro-survey platform designed to help businesses ask strategic, "either/or" questions to a live audience. We provide actionable insights that help you make informed decisions based on real user feedback.

2. How does SnapInput work?

SnapInput allows you to submit questions in an "either/or" format. Once your question is submitted, we gather responses from a live audience. Within 48 hours, you’ll receive a detailed report containing actionable insights.

3. Who can use SnapInput?

SnapInput is perfect for startups, product managers, marketers, and creators looking for real-time feedback to refine ideas, test product features, or validate assumptions. Whether you’re in the discovery phase or launching a new feature, SnapInput can help.

4. What kind of questions should I ask?

You can ask any "either/or" style questions that compare two options. If you’re unsure what to ask, our bot Skyler is available to guide you through formatting and suggesting the right questions, especially if you're in the discovery phase.

5. How fast will I get my results?

We pride ourselves on delivering fast insights. You will receive a comprehensive report with actionable insights within 48 hours of submitting your question.

6. Is SnapInput free to try?

Yes! Your first report is completely free. This gives you a risk-free opportunity to experience how SnapInput can help you gather actionable insights to drive your business forward.

7. How do I ensure my questions are effective?

If you need help crafting your questions, our bot Skyler is here to assist. Skyler will suggest what to ask and how to format your questions for maximum effectiveness. For further assistance, our support team is always available to help.

8. What does the report include?

Your report includes a breakdown of audience responses, key trends, and insights. The information is presented clearly, allowing you to quickly understand and apply the results to your business decisions.

9. Can I target specific audiences with SnapInput?

Currently, SnapInput surveys a general internet audience. We do not offer targeted polling by demographic or region at this time, but the general feedback provides valuable insights for a wide range of industries.

10. Is there a mobile app for SnapInput?

Right now, SnapInput is only available through our web platform. We’re continuously working on improving the user experience and may expand to mobile in the future.

11. How secure is the data collected by SnapInput?

We take data privacy and security very seriously. All data collected is anonymized and handled with strict confidentiality, ensuring that your data is secure.

12. How do I cancel my subscription?

You can cancel your subscription by visiting your account settings and following the instructions under the 'Subscription' tab. If you need assistance, our support team is here to help.

13. What happens if I don’t use all my questions for the month?

Depending on your plan, unused questions may roll over to the next month. You can check the details of your specific plan in the 'Billing' section of your account settings.