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Privacy Policy

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Last Update: 14.10.2024

At SnapInput, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

At SnapInput, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

When you interact with SnapInput, we may collect the following types of information:

Personal Information: Name, email address, company information, and any other data you provide during account creation, surveys, or contact forms.

Usage Data: Information about how you use our platform, such as IP address, browser type, access times, pages viewed, and links clicked.

Survey Responses: When you participate in surveys or A/B tests through SnapInput, we collect responses, which may include preferences or opinions on various topics.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and gather analytics on platform usage.

How We Use Your Information

SnapInput uses the collected data for the following purposes:

Providing Services: To deliver our survey and data analysis services to help businesses gather insights from user feedback.

Personalization: To tailor our services and content to your preferences.

Communication: To send you important updates, respond to inquiries, and notify you about new features.

Analytics and Improvements: To analyze how users engage with SnapInput, optimize our services, and improve the platform’s performance.

Legal Compliance: To comply with applicable laws, regulations, and legal requests.

Sharing Your Information

With Your Consent: We will share personal information only when you give us explicit permission.

Service Providers: We may share data with trusted third parties who assist us in operating our platform, such as hosting services, data analytics providers, or email delivery services.

Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect the rights and safety of our users or others.

Data Retention

We retain your personal data for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with legal requirements. When no longer needed, we will securely delete or anonymize the data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

Access and Portability: You can request access to your personal information or ask us to provide a copy in a machine-readable format.

Rectification: If any of your information is inaccurate or outdated, you can request a correction.

Erasure: You may ask us to delete your personal information in certain circumstances.

Objection and Restriction: You have the right to object to certain processing activities or ask for restrictions on data usage.

Withdrawal of Consent: If you previously gave consent, you may withdraw it at any time.

Security Measures

SnapInput takes the security of your data seriously. We employ industry-standard measures, such as encryption, firewalls, and secure access controls, to protect your personal information from unauthorized access, disclosure, or misuse.

International Data Transfers

Your information may be transferred to and stored in countries outside your home jurisdiction, including the United States, where SnapInput’s servers are located. We ensure that appropriate safeguards are in place when transferring personal data internationally, such as standard contractual clauses.

Children's Privacy

SnapInput’s services are not directed at children under 16. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our platform. Your continued use of SnapInput after such changes constitutes your acceptance of the revised policy.

Contact Us

Couldn’t find what you were looking for? We’re happy to help you directly. Our support team is available Monday to Friday, 9 AM - 6 PM (SGT).

Email: [email protected]

Response Time: We aim to reply within 24 hours on business days.

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