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TERMS OF SERVICE FOR SNAPINPUT SUBSCRIPTION PLANS

Last updated: 07/12/2024

Please read and accept the following Subscription Terms of Service to access SnapInput's Subscription Services.

This "Terms of Service for SnapInput Subscription Plans" ("Subscription Service(s)") applies to all subscription plans offered by SnapInput, including but not limited to "SnapInput Enterprise" and any other Subscription Service SnapInput may initiate in the future.

Introduction

Welcome to SnapInput! These Terms of Service outline the terms and conditions that govern your use of our subscription services. By subscribing, you agree to these terms in full.

Definitions

● Subscription Service: Any paid plan offered by SnapInput, including but not limited to "SnapInput Essential."

● Subscriber: Any individual or entity that purchases a Subscription Service.

● Subscription Date: The date on which the Subscription Service is activated.

Basic Terms

A Subscription Service is activated on the date of purchase of the Subscription Service chosen by the Subscriber (the "Subscription Date"). Each Subscription Service includes the features listed on SnapInput Pricing. Additional features introduced by SnapInput will be communicated via email or a notice on the website.

For all issues regarding payments, costs, taxes, and other matters not regulated herein, the general Terms of Service shall apply directly and/or by analogy.

A Subscription Service provides the Subscriber the opportunity to pre-pay for and use credits ("Subscription Credits") and access the features offered in the subscription package.

Non-Renewal / Inactive Accounts

In the case of non-renewal, the Subscriber’s account shall be automatically downgraded to a "Basic" account. The Subscriber may continue to use any remaining credits, but without access to features available in the Elite plan. No refunds will be provided for unused credits.

If a Subscriber’s account is inactive for over 12 months, SnapInput reserves the right to terminate the account and erase all data associated with it. SnapInput will notify the Subscriber 30 days before account termination due to inactivity.

No Refund After Subscription or Renewal

Payments made on the Subscription Date or any Renewal Date are non-refundable under any circumstances, including cases where the Subscriber cancels the Subscription.

Part of General Terms of Use

These "Terms of Service for SnapInput Subscription Plans," once accepted by the Subscriber, shall become part of the general Terms of Service located on SnapInput’s website. For all matters not specifically regulated herein, the general Terms of Service shall apply.

General Information

● Company Name: SnapInput

● Contact Email: [email protected]

● Business Description: SnapInput is a market research tool designed to help builders, founders, and business owners gather actionable data through micro-surveys to make better business decisions.

Account Information

Users must provide an email address and password to create an account. No verification process is required.

Users are responsible for maintaining the confidentiality of their account credentials and must notify SnapInput immediately of any unauthorized account activity.

In case of lost credentials, users can recover their account using the email associated with their account.

SnapInput reserves the right to suspend or terminate accounts engaged in fraudulent activities, violating these terms, or misusing the service.

Service Usage

Users must not engage in illegal or harmful activities that disrupt the service or other users. Prohibited behaviors include spamming, harassment, and uploading harmful content.

SnapInput does not guarantee uninterrupted access to the service. Planned service interruptions will be communicated, and unplanned outages will be handled promptly.

Data Privacy and Security

SnapInput collects user account information, survey responses, and usage statistics.

SnapInput implements industry-standard security measures to protect user data from unauthorized access.

User data is retained for as long as necessary to fulfill its purpose and will be deleted or anonymized within 30 days upon account termination, unless legally required otherwise.

Intellectual Property

Users retain ownership of the content they create and share on SnapInput. By using SnapInput, users grant SnapInput a non-exclusive, royalty-free license to use and display their content for the purpose of providing the service.

Users must not upload content that infringes on the rights of others. Suspected violations can be reported to SnapInput for investigation.

Legal Compliance

These terms are governed by the laws of Hong Kong. Disputes will be resolved in Hong Kong courts.

SnapInput is provided "as is" without warranties. SnapInput is not liable for indirect, incidental, or consequential damages resulting from service use.

Modifications to Terms

SnapInput reserves the right to modify these terms at any time. Users will be notified via email or website notice 30 days before changes take effect.

Continued use of SnapInput after changes constitutes acceptance of the new terms.

Miscellaneous

Users may terminate their account at any time. Upon termination, data will be deleted or anonymized within 30 days.

SnapInput may contain links to third-party sites. SnapInput is not responsible for third-party content, and users access such sites at their own risk.